Shipping Policy

Delivery Timeframe:
Orders are usually shipped within 24-48 hours after placement. Please note that during sales or peak order times, delivery timelines may be extended due to high demand. We strive to ensure quick and safe deliveries under all circumstances. Please allow 3 to 5 business days for delivery.

Shipping Costs:

  • Prepaid Orders: Free shipping on orders above Rs. 3000.
  • COD Orders: An additional ₹50 handling charge applies for Cash on Delivery (COD) orders. We recommend prepaid payments for contactless deliveries.

Undelivered Orders:
In case of failed delivery attempts, our courier partners will make up to three delivery attempts. If your order cannot be delivered after these attempts, a refund will be processed. This refund will either be credited to your Mauve wallet or to the original payment source. Wallet credits can be redeemed for your next purchase with Mauve, offering you flexibility and convenience.

This shipping policy ensures that your orders are handled with care and delivered as efficiently as possible, with both prepaid and COD options available.

Story behind Muave

At MUAVE, we believe that skincare is more than just a routine it’s self-care. Founded on the principles of natural beauty, we set out to create products that enhance the skin’s natural radiance, using nothing but the best nature has to offer. Our journey began with a simple goal: to deliver high-quality, natural skincare that is effective, safe, and sustainable.

Muave

Our journey began with a simple question: Why should we have to compromise between safe, natural ingredients and effective skincare solutions? Muave was born out of a passion for creating skincare that is luxurious and conscious. From our very first product, we’ve been dedicated to using ethically sourced, high-quality ingredients that are as good for the planet as they are for your skin.

Meet Syed Minhaj Ali, Founder and CEO of Muave

Meet Syed Minhaj Ali, the heart and soul behind Muave! After moving back to India in 2022 to support his father in his brave fight against pancreatic cancer, Syed decided to turn his pain into purpose. Inspired by his father’s strength, he founded Muave to create a skincare brand that gives back. With every product, we aim to empower lives and bring hope to those fighting cancer.

Meet Dr. Sofia Shaikh, Founder and CFO of Muave

Say hello to Dr. Sofia Shaikh, our skincare guru with a heart of gold! With six years of experience as a medical officer, she’s seen firsthand the challenges many face when it comes to accessing quality care. This inspired her to blend her medical expertise with her passion for skincare, creating products that truly cater to the unique needs of Indian

  • FDA Approved

  • Dermatologically Approved

  • Natural

  • Our Commitment to Clean Beauty

    At Muave, we believe that beauty should do good! That’s why we’re proud to dedicate 2% of our profits to educate underprivileged children and another 2% to support cancer treatment.
    Together, we’re not just crafting skincare; we’re building a brighter, more beautiful future for all!

  • Our Values

    At MUAVE, we are committed to sustainability and transparency. We strive to minimize our environmental footprint by using eco-friendly packaging and sustainable sourcing practices. We believe in being transparent about what’s inside our products, so you can feel confident and informed about your skincare choices.

  • Why Choose Muave?

    Every product is formulated with high-quality, organic ingredients that nurture your skin’s health without harmful chemicals. Committed to eco-friendly practices, our products are packaged in recyclable materials and crafted with sustainability in mind. We never test on animals and ensure our suppliers follow the same ethical guidelines.